This is something that trips people up sometimes if for some reason they need to send us new or edited files for a job. The Queensberry team doesn't have access to your Workspace account, so we can't work directly with your Workspace image collections. Instead, when you send us an order the hi res files are automatically downloaded to our local server. For the same reason, if you need to send us new or edited files, simply adding more images to your Workspace Event doesn't give us access to them. This is how to send us the new files. 1. Upload the new images to the original Workspace Event (not To View More >>

Not only are our annual Pro and Pro Plus deals half price until 30 April, we have a real deal for you. WIN FREE ALBUMS FOR A YEAR MAX VALUE US$12,000, CONDITIONS APPLY* To enter, all you have to do is subscribe to any paid 12-month plan at workspace.queensberry.com. One lucky subscriber will win free Queensberry albums for a year. Closing date 30 April 2012. WATCH THIS SPACE More coming up – don't miss out: subscribe by email or RSS (right) Check out the new Workspace Facebook page. *CONDITIONS: Enter by subscribing to a Basic, Pro or Pro+ Plan for twelve months before 30 April 2012. The maximum To View More >>

Sometimes we have trouble persuading people that Photojunction displays images in overlay albums exactly as they will appear in the album. They think what you see on screen includes the area of the print that will get lost under the mat. That may be because other programs "grey out" the area that will be hidden (we do the same with photo front covers, but nowhere else). Photojunction hides it completely because we want to show you what the album will look like - no distractions! Anyway what you on screen is exactly what you'll see in the album. Take a look at the image panel of the tools window. To View More >>

At weddings there are always time burglars stealing from the innocent, so we talk to our clients about how long things really take ... so we don't lose the time we need. Sometimes this means that a cunning couple will deliberately try to run us out of time because they hate having their photographs taken. We distract them by focusing on their feelings for each other instead of their feelings about photography – easy if you aren't constantly asking them to smile for the camera. One of the most guilty time burglars is the make-up artist … stealing time from the photographer to get the perfect To View More >>

When you contact Photojunction support about a issue you're having, Ian C, Christine or myself  always aim to get back to you within one business day. But if you're after a quicker fix, we'd suggest you check out the wealth of information we've got online first. Here are the best places to find specific information about Photojunction: Photojunction Support Forums: http://photojunction.com/forums/ Photojunction Blog: http://photojunction.com/blog/ Photojunction Remix help resource guide: http://photojunction.com/blog/remix/ Photojunction Website: http://photojunction.com/ The quickest way to find To View More >>